Blackmagic has issued a recall for early production units of its PYXIS 12K cinema camera and announced a free sensor board upgrade for customers with the affected models.
The move is positioned as a hardware-level correction for early units. According to information published by Y.M.Cinema Magazine, the company is offering the replacement upgrade at no cost, with the aim of improving performance across all recalled cameras.
What is included in the recall
The recall applies specifically to early PYXIS 12K units. Blackmagic’s remedy is a sensor board upgrade rather than a software patch, indicating that the fix involves replacing a component inside the camera body.
Customers who own an eligible unit are expected to receive the upgraded sensor board through Blackmagic’s service process, with the company covering the upgrade cost. The upgrade is described as being offered to “all early units,” suggesting the affected population is defined by production timing rather than by usage or region.
Free upgrade and performance improvement
As reported, the sensor board replacement is intended to enhance camera performance for owners of early PYXIS 12K units. The publication characterises the action as a transparent hardware fix, highlighting that the manufacturer is acknowledging the issue and applying a uniform solution.
No pricing changes or new model announcements are referenced in the source details. The reported focus is on servicing existing early customers and bringing those cameras up to an improved hardware standard.
What owners should know
Owners of PYXIS 12K cameras who purchased early units may need to verify whether their camera is included in the recall. The remedy involves a physical upgrade, which typically requires the camera to be handled through an authorised service channel.
The source information does not specify the number of units affected, the exact identification criteria, or the service timeline. Customers seeking confirmation and next steps would generally need to consult official recall guidance and service instructions from Blackmagic.
The update was reported by Y.M.Cinema Magazine on February 7, 2026.